How does shipping & delivery work?
- Orders are typically processed within 1-3 business days.
- All gift boxes utilize USPS Priority Mail shipping from Texas. Packages usually arrive to their domestic destination within 1-3 business days.
- All marketplace orders utilize UPS Ground shipping from Texas. Packages usually arrive to their domestic destination within 1-5 business days.
- We provide domestic shipping to any valid physical address within the United States.
Can I include a gift message?
- Every order comes with a free handwritten notecard and the message of your choice.
- Specify your desired message using the "Add a note to your order" section on the Cart page.
What is your refund policy?
- Custom orders can be refunded prior to final selection but will be considered a final sale once shipped.
- All marketplace orders can be returned in new condition up to 30 days after delivery. Contact us at firstname.lastname@example.org to receive information to print your return shipping label and then drop off your package at an eligible location. You will receive a full refund for your item(s) minus shipping costs. In the event that you have thrown away your original packaging, please note that we are unable to provide additional return packaging.
- We do our very best to ensure your order arrives looking great. Please contact us at email@example.com if this is not the case and we can work with you on a solution.
Do you collect sales tax?
We collect sales tax in accordance with the State of Texas.