Frequently Asked Questions
How does shipping & delivery work?
- Gifts are typically processed within 1-3 business days.
- All orders utilize USPS Priority Mail shipping from Texas. Packages usually arrive to their domestic destination within 1-3 business days.
- We provide domestic shipping to any valid physical address within the United States.
Can I include a gift message?
- Every gift box comes with a free handwritten notecard and the message of your choice.
- Specify your desired message using the "Add a note to your order" section on the Cart page.
What is your refund policy?
- All orders are final sale and non-refundable.
- We do our very best to ensure your order arrives looking great. Please contact us at firstname.lastname@example.org if this is not the case and we can work with you on a solution.
Do you collect sales tax?
- We collect sales tax in accordance with the State of Texas.