Don't forget to include your free hand written notecard message on the Cart page.
Don't forget to include your free hand written notecard message on the Cart page.
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How does shipping & delivery work?

  • Orders are typically processed within 1-3 business days.
  • All gift boxes utilize USPS Priority Mail shipping from Texas. Packages usually arrive to their domestic destination within 1-3 business days.
  • All marketplace orders utilize UPS Ground shipping from Texas. Packages usually arrive to their domestic destination within 1-5 business days.
  • We provide domestic shipping to any valid physical address within the United States.

 

Can I include a gift message?

  • Every order comes with a free handwritten notecard and the message of your choice.
  • Specify your desired message using the "Add a note to your order" section on the Cart page.

 

 

What is your refund policy?

  • Custom orders can be refunded prior to final selection but will be considered a final sale once shipped.
  • All marketplace orders can be returned in new condition up to 30 days after delivery. Contact us at hello@shopgenerosity.com to receive information to print your return shipping label and then drop off your package at an eligible location. You will receive a full refund for your item(s) minus shipping costs. In the event that you have thrown away your original packaging, please note that we are unable to provide additional return packaging.
  • We do our very best to ensure your order arrives looking great. Please contact us at hello@shopgenerosity.com if this is not the case and we can work with you on a solution.

 

 Do you collect sales tax?

  • We collect sales tax in accordance with the State of Texas.